Activation Questions

0x80131500

This error code has no meaning, please refer to the given error message to troubleshoot the problem.

0x80131539

This error code has no meaning, please refer to the given error message to troubleshoot the problem.

0x8004E108

The Software Licensing Service reported that a token in the Token Store contains an invalid hash.

Please refer to Rebuild Windows Activation Token.

0x8007000D

The data is invalid.

Do the following things:

• Check your OS time is correct or not.
• Check your network connection is normal.
• Make sure the KMS host which you are using is working. How to test?

Do the following thins:

• Reset Software Protection service.
• Try activating again.

0x8007007B

The filename, directory name, or volume label syntax is incorrect.

Solution is same as 0x8007000D.

0x8007232B

DNS name does not exist.

• The KMS host is not set up, please try again after setting it up.
  • As shown in the following screenshot, if N/A is displayed, it means that there is no KMS host configured:
• The KMS host address is invalid, please check and try again.
• Try to change the DNS and try again.
• Try to connect using different Internet or Network and try again.

0xC004E015

The Software Licensing Service reported that license consumption failed.

Solution is same as 0x8004E108.

0xC004F015

The Software Licensing Service reported that the license is not installed.

If your Office was activated, you can ignore the message.

If your Office is not activated, check your activation steps is correct or not, or purchase Office from Microsoft.

0xC004F017

The Software Licensing Service reported that the license is not installed.

Solution is same as 0xC004F015.

0xC004F069

The Software Licensing Service reported that the product SKU is not found.

The Office product key you are installing does not have a corresponding license, you need to install the corresponding Office license first, and then install the product key.

0xC004F074

The Software Licensing Service reported that the product could not be activated. No Key Management Service (KMS) could be contacted.

Do the following things:

• Check your network connection is normal.
• Make sure the KMS host which you are using is working. How to test?

Do the following thins:

• Reset Software Protection service.
• Try activating again.

0xC004F075

The Software Licensing Service reported that the operation cannot be completed because the service is stopping.

Make sure the system service Software Protection (sppsvc) is running. If the service is stopped, start it manually or restart the computer.

.NET Framework problem

The native library 'C:\Windows\Microsoft.NET\Framework64\v4.0.30319\wminet_utils.dll' does not have all required functions. Please update the .NET Framework.

Please check and install all .NET Framework updates using Windows Update.

No valid Office KMS licenses were found on the system

To use KMS to activate Office, you need to install Volume licenses and GVLK for Office.

Usually, when you install the corresponding volume licenses on Office Tool Plus, you can activate it using KMS, except for the following cases:

• SPLA license: SPLA licenses can only be activated using MAK, KMS activation is not supported.
• Preview products: Products in the preview do not have the GVLK, so you need to manually install the GVLK for KMS activation.